1. Introduction

StackHaus ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly (name, email, phone, property details) and information collected automatically (cookies, analytics, IP address). We do not sell your personal information.

3. How We Use Your Information

To provide and improve our services
To communicate about your projects and updates
To comply with legal obligations
To analyze usage and optimize the platform

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We recommend strong passwords and regular account monitoring.

5. Third-Party Sharing

We share information with service providers, partners, and contractors necessary to deliver our services. We do not share information for marketing purposes without your consent.

6. Cookies, Analytics & Session Recording

We use cookies and analytics (Google Analytics via Google Tag Manager) to understand how visitors use our site and to improve it. We do not sell your personal information.

Session recording. Our hosting platform may record anonymized session replays of on-site interactions to help us diagnose issues and improve the experience. All form inputs — including name, email, phone, insurance and payment details — are masked in any recording, and the checkout/payment step is excluded from recording entirely.

Opting out. You may decline non-essential tracking by enabling "Do Not Track" in your browser, blocking third-party cookies, or using a privacy-focused browser extension. Phone numbers collected via our forms are handled in accordance with our TCPA Consent terms; you may reply "STOP" to any text message to opt out of SMS communications.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@stackhaus.com.

8. Contact Us

For privacy inquiries, contact: privacy@stackhaus.com